隱私政策中文版
隱私政策
隱私政策聲明
深圳前海聯(lián)合交易中心有限公司(在本隱私政策聲明中,稱為“交易中心”或“我們”,視適用情況而定)明白根據(jù)《中華人民共和國(guó)民法典》、《中華人民共和國(guó)網(wǎng)絡(luò)安全法》、《中華人民共和國(guó)個(gè)人信息保護(hù)法》等法律法規(guī)(以下簡(jiǎn)稱“個(gè)人信息保護(hù)相關(guān)法律法規(guī)”)其在收集、持有、處理、使用及/或轉(zhuǎn)移個(gè)人信息方面的責(zé)任。
本隱私政策聲明適用于交易中心網(wǎng)站、交易中心系統(tǒng)、交易中心微信公眾號(hào)。本隱私政策聲明如有任何修訂,我們會(huì)通過(guò)交易中心網(wǎng)站或系統(tǒng)等渠道公布。經(jīng)更新的版本一經(jīng)公布即告生效并取代當(dāng)前版本。如果我們對(duì)本隱私政策聲明作出重大變更(例如業(yè)務(wù)功能變更、個(gè)人信息出境情況變更、使用目的變更),我們將以更為顯著的方式(包括但不限于瀏覽頁(yè)面特別提示等)通知您。無(wú)論我們是否向您發(fā)送具體通知,您應(yīng)不時(shí)關(guān)注個(gè)人信息收集和使用的相關(guān)公告、提示信息及協(xié)議、規(guī)則或其他相關(guān)內(nèi)容的變動(dòng)。您知悉并確認(rèn),如您不同意更新后的內(nèi)容,應(yīng)立即停止使用相應(yīng)服務(wù),并注銷相關(guān)的用戶賬號(hào),我們將停止收集您的相關(guān)信息。
我們將會(huì)根據(jù)本隱私政策聲明使用我們不時(shí)所收集您的個(gè)人信息。
我們定期審閱本隱私政策聲明,例如,加入具體指示、政策及條款。
交易中心網(wǎng)站、交易中心系統(tǒng)及交易中心微信公眾號(hào)的用戶為已滿十八周歲的成年人,但是由于技術(shù)限制,在某些情況下,我們無(wú)法識(shí)別用戶的年齡。若您未達(dá)到上述年齡要求,請(qǐng)不要使用交易中心網(wǎng)站或系統(tǒng)并輸入您的個(gè)人信息。
如對(duì)本隱私政策聲明有任何疑問(wèn),請(qǐng)通過(guò)下文“聯(lián)系我們”所載的通訊渠道聯(lián)系我們。
收集信息的范圍和方式
- 您主動(dòng)提供的信息
1. 處理您的申請(qǐng)、訂購(gòu)及登記使用我們的產(chǎn)品/服務(wù)、與此相關(guān)的賬戶管理:您(包括當(dāng)您代表您的公司,以下統(tǒng)稱為“您”)通過(guò)交易中心網(wǎng)站或系統(tǒng)注冊(cè)賬戶時(shí),您需要向我們提供姓名、性別、證件類型、證件號(hào)碼、地址、手機(jī)號(hào)、郵箱。
經(jīng)您授權(quán),我們將在合法渠道使用您的姓名、身份證號(hào),查詢您是否列于失信被執(zhí)行人名單、World-Check名單,如果您不提供上述信息,我們則無(wú)法對(duì)您的資格、信用進(jìn)行評(píng)估并決定是否提供您所需的服務(wù)。
2. 視頻面簽開(kāi)戶:您可以通過(guò)在約定的時(shí)間,以雙向視頻方式面簽開(kāi)戶,驗(yàn)證您的身份,拍攝您簽署開(kāi)戶文件及郵寄開(kāi)戶資料,經(jīng)交易中心審核無(wú)誤后辦理開(kāi)戶手續(xù)的流程。為此,您需要在您的設(shè)備中向我們開(kāi)啟您的攝像頭權(quán)限、麥克風(fēng)權(quán)限、相冊(cè)權(quán)限、文件訪問(wèn)權(quán)限、相機(jī)拍照權(quán)限、定位權(quán)限、藍(lán)牙權(quán)限、獲取手機(jī)狀態(tài)權(quán)限等,并通過(guò)您的設(shè)備向我們提供您的人臉、聲音、指紋、影像、地理位置等信息用于驗(yàn)證您的身份及提供面簽服務(wù)。
3. 留言和溝通:您在交易中心網(wǎng)站上向我們留言時(shí),我們會(huì)收集您向我們發(fā)送的姓名、手機(jī)號(hào)、電子郵件、企業(yè)名稱(選填)、留言內(nèi)容。
4. 關(guān)注交易中心微信公眾號(hào):您關(guān)注交易中心微信公眾號(hào)時(shí),我們會(huì)收集您的微信頭像和昵稱。
5. 履行受監(jiān)管交易平臺(tái)的職能:為了履行交易中心作為交易平臺(tái)的日常職能,我們還可根據(jù)適用法律或根據(jù)交易中心業(yè)務(wù)規(guī)則收集并處理您的姓名、性別、證件類型、證件號(hào)碼、地址、手機(jī)號(hào)、郵箱。
6. 進(jìn)行研究和統(tǒng)計(jì)分析:為了進(jìn)行數(shù)據(jù)、財(cái)務(wù)及商務(wù)研究,進(jìn)行統(tǒng)計(jì)分析,從而向您提供更好的服務(wù),我們將使用您的個(gè)人信息、設(shè)備信息、您瀏覽的頁(yè)面和內(nèi)容、以及其他使用交易中心網(wǎng)站或系統(tǒng)過(guò)程中的其他操作。
7. 履行法定義務(wù):我們也可能會(huì)根據(jù)適用法律或法規(guī)或任何對(duì)我們有管轄權(quán)限的監(jiān)管機(jī)構(gòu)及/或其代表的要求而收集并處理您的姓名、性別、證件類型、證件號(hào)碼、地址、手機(jī)號(hào)、郵箱、工作資格及就業(yè)情況記錄等相關(guān)信息(包括之前的勞動(dòng)情況、相關(guān)職位及日期、重大成果、教育背景、所取得的學(xué)位或證書、日期及頒發(fā)機(jī)構(gòu)及其他相關(guān)獎(jiǎng)項(xiàng)或成就)。
8. 直接營(yíng)銷:如您已經(jīng)給予同意而其后并無(wú)撤回,我們也可能會(huì)使用您的姓名、郵寄地址、電話號(hào)碼和電郵地址,用以向您寄送宣傳資料,就交易中心的金融和資訊服務(wù)進(jìn)行直接營(yíng)銷活動(dòng)。
如不希望收到我們的宣傳和直接營(yíng)銷資料,或不希望收到某類宣傳和直接營(yíng)銷資料,又或不希望通過(guò)某種途徑收到此類材料,請(qǐng)通過(guò)下文“聯(lián)系我們”所載的通訊渠道聯(lián)絡(luò)我們。為確??梢匝杆偬幚砟囊螅?qǐng)?zhí)峁┠娜?、電郵地址、登錄名稱及所訂閱產(chǎn)品及/或服務(wù)的詳情。
我們?nèi)绾挝刑幚怼⒐蚕?、轉(zhuǎn)移您的個(gè)人信息
- 向我們的關(guān)聯(lián)公司共享作直接營(yíng)銷
在獲取您同意的前提下,我們會(huì)將您的姓名、郵寄地址、電話號(hào)碼和電郵地址提供給香港交易及結(jié)算所有限公司或其關(guān)聯(lián)公司(“香港交易所集團(tuán)”),使其可向您寄送宣傳資料,就其金融和資訊服務(wù)進(jìn)行直接營(yíng)銷活動(dòng)。
- 向第三方共享個(gè)人信息的情況
為了實(shí)現(xiàn)本隱私政策所述的目的,您的個(gè)人信息可能會(huì)提供給下列各方:
1. 香港交易所集團(tuán)(在香港或其他地方)。請(qǐng)點(diǎn)擊此處查看香港交易所集團(tuán)及該等關(guān)聯(lián)公司的列表及更多詳細(xì)信息。
2. 香港交易所集團(tuán)在香港或其他地方的任何其他成員的行政、電信、電腦、付款、追收欠款、信息處理或其他服務(wù)的代理人、承包商或第三方服務(wù)提供商;
3. 其他人士(收集信息時(shí)會(huì)經(jīng)您單獨(dú)同意);
4. 經(jīng)您同意前提下,與我們產(chǎn)品與服務(wù)相關(guān)的第三方(如銀行、倉(cāng)庫(kù))共享您的個(gè)人信息(如姓名、手機(jī)號(hào))。請(qǐng)點(diǎn)擊此處查看該等第三方的列表及更多詳細(xì)信息。
5. 根據(jù)法律法規(guī)規(guī)定,或按政府主管部門的強(qiáng)制性要求,可能向政府機(jī)構(gòu)、監(jiān)管機(jī)構(gòu)和執(zhí)法部門提供您的信息。
為上述目的,您同意將您的個(gè)人信息轉(zhuǎn)移到位于中國(guó)大陸境外的一方。
- 為遵守法律與法規(guī)而披露您的個(gè)人信息。
交易中心及香港交易所集團(tuán)的其他成員為了遵守適用法律及法規(guī),或遵守法院指令、傳票或其他法定程序(無(wú)論于中國(guó)或其他地方),或遵從政府機(jī)關(guān)、執(zhí)法機(jī)構(gòu)或類似機(jī)構(gòu)(無(wú)論位于中國(guó)或其他地方)提出的要求,又或履行我們作為受監(jiān)管的交易平臺(tái)的義務(wù),可保留、處理及/或披露您的個(gè)人信息。交易中心及香港交易所集團(tuán)的其他成員或須披露您的個(gè)人信息,以履行與您的協(xié)議,或保護(hù)我們或我們雇員的權(quán)利、財(cái)產(chǎn)或安全,又或執(zhí)行或履行管理職能。
- 公司重組
隨著我們持續(xù)發(fā)展業(yè)務(wù),我們可能會(huì)重組公司架構(gòu)或出現(xiàn)控制權(quán)易手或業(yè)務(wù)合并。在這些情況下,在符合法律法規(guī)規(guī)定的前提下,您的個(gè)人信息或會(huì)按本隱私政策聲明移交繼續(xù)運(yùn)營(yíng)我們業(yè)務(wù)或類似服務(wù)的第三方。此等第三方或在中國(guó)以外的地方,就此等收購(gòu)或重組而使用您個(gè)人信息的地點(diǎn)也可能不在中國(guó)。
我們?nèi)绾未鎯?chǔ)和傳輸您的個(gè)人信息
我們將在中國(guó)境內(nèi)的服務(wù)器上存儲(chǔ)您的個(gè)人信息。我們會(huì)在實(shí)現(xiàn)處理目的所必需的時(shí)間內(nèi)保存您的個(gè)人信息,除非適用法律要求保存更長(zhǎng)時(shí)間。保存期限屆滿后,您的個(gè)人信息將被刪除或匿名化。然而,為了進(jìn)行全球業(yè)務(wù)的管理以及提升我們的服務(wù)水平,我們會(huì)向中國(guó)大陸以外的地區(qū)傳輸您的個(gè)人信息。我們會(huì)依法履行必要的程序,并采取必要措施保障接收方達(dá)到適用的法律法規(guī)要求的保護(hù)標(biāo)準(zhǔn)。
我們?nèi)绾伪Wo(hù)您的個(gè)人信息
我們會(huì)采取一切實(shí)際可行方法確保個(gè)人信息的安全,以及避免個(gè)人信息在未經(jīng)授權(quán)或意外的情況下被訪問(wèn)、刪除或作其他用途。
但是您仍須注意,由于互聯(lián)網(wǎng)的開(kāi)放性質(zhì),我們無(wú)法保證絕對(duì)的安全性。我們會(huì)不斷實(shí)施和更新管理、技術(shù)及物理安全措施,以確保您的信息免遭未經(jīng)授權(quán)的訪問(wèn)、遺失、破壞或更改。
您作為個(gè)人信息主體享有的權(quán)利
- 訪問(wèn)、更正、刪除個(gè)人信息
根據(jù)中國(guó)相關(guān)的法律法規(guī)和監(jiān)管規(guī)定,您有權(quán)查明我們是否持有您的個(gè)人信息、取得該信息的備份、補(bǔ)充、更正任何不準(zhǔn)確信息,要求我們通知您其持有信息的種類。
我們將盡一切可能采取適當(dāng)?shù)募夹g(shù)手段,保證您可以行使上述權(quán)利。您可以通過(guò)交易中心網(wǎng)站或系統(tǒng),以書面及郵遞形式等渠道(見(jiàn)以下“聯(lián)系我們”)行使上述權(quán)利,但法律法規(guī)和本隱私政策聲明另有規(guī)定的除外。您有責(zé)任及時(shí)更新您的相關(guān)信息。在訪問(wèn)、更新、更正前述信息時(shí),我們可能會(huì)要求您進(jìn)行身份驗(yàn)證,以保障賬戶安全。
如您無(wú)法自行對(duì)您已經(jīng)提供的個(gè)人信息進(jìn)行更正,請(qǐng)通過(guò)下文“聯(lián)系我們”所載的任何一個(gè)通訊渠道與我們聯(lián)系。我們將采取措施為您做出有關(guān)更正。
對(duì)于您合理的請(qǐng)求,我們?cè)瓌t上不收取費(fèi)用,但對(duì)多次重復(fù)、超出合理限度的請(qǐng)求,我們或會(huì)因應(yīng)您訪問(wèn)信息要求而產(chǎn)生的管理及實(shí)際成本而收取合理的費(fèi)用。
- 可攜帶權(quán)
根據(jù)中國(guó)相關(guān)的法律法規(guī)和監(jiān)管規(guī)定,您可以要求我們將您的個(gè)人信息轉(zhuǎn)移至您指定的符合國(guó)家網(wǎng)信部門規(guī)定條件的第三方。
- 注銷賬戶及刪除個(gè)人信息
如果您注銷了我們的賬戶或與我們的關(guān)系被取消或終止或根據(jù)個(gè)人信息保護(hù)相關(guān)法律法規(guī)的規(guī)定,您可以通過(guò)交易中心網(wǎng)站或系統(tǒng),或以書面及郵遞形式等渠道(見(jiàn)以下“聯(lián)系我們”)向我們提出刪除個(gè)人信息的請(qǐng)求。我們會(huì)隨即在合理情況下盡快刪除或終止處理您的個(gè)人信息,但也可按合理需要而保留有關(guān)信息,合理的需要包括:信息歸檔;解決實(shí)際或潛在的爭(zhēng)議;遵守適用法律法規(guī)規(guī)定,或按政府主管部門的強(qiáng)制性要求;履行與您的任何協(xié)議以及執(zhí)行或履行我們的法定職能、義務(wù)及責(zé)任等。
- 撤回同意
根據(jù)中國(guó)相關(guān)的法律法規(guī)和監(jiān)管規(guī)定,您有權(quán)撤回您的同意。您可以通過(guò)關(guān)閉我們對(duì)您設(shè)備的訪問(wèn)權(quán)限,或通過(guò)交易中心網(wǎng)站或系統(tǒng),或以書面及郵遞形式等渠道(見(jiàn)以下“聯(lián)系我們”)撤回您的同意。撤回同意后,我們將不再收集和處理您的個(gè)人信息,但法律法規(guī)和本隱私政策聲明另有規(guī)定的除外。
請(qǐng)您注意,您撤回同意,不會(huì)影響此前我們基于您的同意而開(kāi)展的個(gè)人信息的收集和處理。
- 限制或拒絕處理您的個(gè)人信息
您有權(quán)限制或者拒絕他人對(duì)您個(gè)人信息進(jìn)行處理,我們將按照適用法律的規(guī)定為您提供限制或拒絕的途徑,請(qǐng)根據(jù)上述相同方式與我們聯(lián)絡(luò)。
- 響應(yīng)您的請(qǐng)求
您請(qǐng)求行使享有的個(gè)人信息主體權(quán)利或要求我們對(duì)我們個(gè)人信息處理活動(dòng)的規(guī)則進(jìn)行解釋說(shuō)明,可以通過(guò)以下“聯(lián)系我們”提供的聯(lián)系方式向我們提出請(qǐng)求。我們將盡合理的努力及時(shí)滿足您的請(qǐng)求,我們將在收到您的請(qǐng)求并完成對(duì)您的身份驗(yàn)證后在適用的法律法規(guī)要求的時(shí)限內(nèi)(通常不超過(guò)15個(gè)工作日內(nèi))回復(fù)您的請(qǐng)求。
例外情形
按照法律法規(guī)要求,如涉及以下情形我們將可能無(wú)法響應(yīng)您提出的訪問(wèn)、更正、刪除、注銷、撤回同意等的請(qǐng)求:
1. 與國(guó)家安全、國(guó)防安全相關(guān)的;
2. 與公共安全、公共衛(wèi)生、重大公共利益相關(guān)的;
3. 與犯罪偵查、起訴、審判和判決執(zhí)行等相關(guān)的;
4. 有充分證據(jù)表明您存在主觀惡意或?yàn)E用權(quán)利的;
5. 響應(yīng)您的請(qǐng)求將導(dǎo)致您或其他個(gè)人、組織的合法權(quán)益受到嚴(yán)重?fù)p害的;
6. 涉及交易中心商業(yè)秘密的;及
7. 法律法規(guī)規(guī)定的其他情形。
我們通過(guò)自動(dòng)化技術(shù)獲取的您的信息
(1)我們?nèi)绾问褂胏ookies
您通過(guò)交易中心網(wǎng)站或系統(tǒng)訪問(wèn)或使用我們的信息或服務(wù)時(shí),應(yīng)當(dāng)留意到網(wǎng)站或系統(tǒng)使用cookies。Cookies指儲(chǔ)存在您瀏覽器內(nèi)的數(shù)據(jù)文件。您訪問(wèn)交易中心網(wǎng)站或系統(tǒng)時(shí),網(wǎng)站或系統(tǒng)即在您瀏覽器內(nèi)自動(dòng)安裝并使用cookies。交易中心網(wǎng)站或系統(tǒng)使用兩種cookies:
- Session Cookies:一種只在您瀏覽交易中心網(wǎng)站或系統(tǒng)期間留存于瀏覽器內(nèi)的短暫性質(zhì)cookies,用處在取得并儲(chǔ)存配置信息及管理網(wǎng)站或系統(tǒng),包括“攜帶”信息以隨您瀏覽網(wǎng)站或系統(tǒng)的不同網(wǎng)頁(yè),譬如以免您每到一個(gè)網(wǎng)頁(yè)均要重新輸入信息。Session cookies也會(huì)用來(lái)編制關(guān)于交易中心使用情況的匿名統(tǒng)計(jì)資料。
- Persistent Cookies:一種留存于瀏覽器內(nèi)較長(zhǎng)時(shí)間的cookies,用以編制關(guān)于交易中心網(wǎng)站或系統(tǒng)使用情況的匿名統(tǒng)計(jì)資料,或追蹤和記錄用戶的偏好。
交易中心網(wǎng)站或系統(tǒng)所用的cookies不包含個(gè)人信息。您可以更改瀏覽器或網(wǎng)路安全軟件中的設(shè)置,拒絕接受瀏覽器內(nèi)的cookies。不過(guò),這樣或會(huì)令您不能使用或啟動(dòng)交易中心網(wǎng)站或系統(tǒng)中的某些功能。
(2)為了向您提供我們的產(chǎn)品和服務(wù),我們還可能通過(guò)cookies、web beacon或其他方式在您使用交易中心網(wǎng)站或系統(tǒng)時(shí)自動(dòng)收集下列信息:
1. 設(shè)備或軟件信息,例如您的設(shè)備型號(hào)、操作系統(tǒng)、所用的版本和設(shè)備識(shí)別碼、網(wǎng)頁(yè)瀏覽器或用于訪問(wèn)我們服務(wù)的其他程序所提供的配置信息、您的IP地址、接入網(wǎng)絡(luò)的方式、類型和狀態(tài)、網(wǎng)絡(luò)質(zhì)量數(shù)據(jù)、操作日志、服務(wù)日志。
2. 在使用我們服務(wù)時(shí)搜索或?yàn)g覽的信息,例如您使用的網(wǎng)頁(yè)搜索詞語(yǔ)、訪問(wèn)的社交媒體頁(yè)面url地址,以及您在使用我們服務(wù)時(shí)瀏覽或要求提供的其他信息和內(nèi)容詳情。
3. 有關(guān)您曾使用的移動(dòng)應(yīng)用程序(APP)和其他軟件的信息,以及您曾經(jīng)使用該等移動(dòng)應(yīng)用程序和軟件的信息。
4. 在使用我們的開(kāi)戶視頻面簽服務(wù)時(shí),我們需要調(diào)用您的設(shè)備的相關(guān)權(quán)限,包括:攝像頭權(quán)限、麥克風(fēng)權(quán)限、相冊(cè)權(quán)限、文件訪問(wèn)權(quán)限、相機(jī)拍照權(quán)限、定位權(quán)限、藍(lán)牙權(quán)限、獲取手機(jī)狀態(tài)權(quán)限等,并通過(guò)您的設(shè)備向我們提供您的人臉、聲音、指紋、影像、地理位置等信息用于驗(yàn)證您的身份及提供面簽服務(wù)。
請(qǐng)注意:如您不向我們提供個(gè)人信息(或有關(guān)您代理人的個(gè)人信息)或同意開(kāi)啟相關(guān)功能的訪問(wèn)權(quán)限,我們可能無(wú)法提供您要求的信息、產(chǎn)品或服務(wù)。
(3) 第三方代碼、插件
為了向您提供更好的服務(wù),我們可能會(huì)通過(guò)第三方代碼或SDK來(lái)收集您的個(gè)人信息,以幫助我們?yōu)槟峁└尤娴姆?wù)。我們將在過(guò)程中盡力控制和保護(hù)對(duì)您個(gè)人信息的收集。關(guān)于我們使用的第三方代碼的類型,以及該等第三方代碼所收集的數(shù)據(jù),請(qǐng)見(jiàn)我們相應(yīng)服務(wù)的SDK信息列表:
| 渠道 | SDK名稱 | 功能 | 信息類型 | 隱私政策鏈接 | SDK提供者 | 是否出境 |
| CTCS | netsignapi.jar, ISFJ_v2_0_139_16_BAISC_JDK15.jar, openBasicSDK-1.1.1.jar | 注冊(cè) | 個(gè)人信息(姓名、手機(jī)號(hào)) | https://aapw.nbcb.com.cn... | 寧波銀行 | 否 |
聯(lián)系我們
郵寄地址:
中國(guó)廣東省深圳市
前海深港合作區(qū)
南山街道樞紐大街66號(hào)前海周大福金融大廈(一期)801-05
深圳前海聯(lián)合交易中心有限公司法務(wù)合規(guī)風(fēng)控部
?
[English translation is for reference only]
Privacy Policy
Privacy Policy Statement
Shenzhen Qianhai Mercantile Exchange Co., Ltd. (深圳前海聯(lián)合交易中心有限公司) (referred to as “QME”, “we”, “our” or “us” in this Privacy Policy Statement, as applicable) understands the responsibilities in relation to the collection, holding, processing, use and/or transfer of personal data under the “Civil Code of the People’s Republic of China”, the “Cybersecurity Law of the People’s Republic of China”, the “Personal Information Protection Law of the People’s Republic of China” and other applicable laws and regulations (together, “Applicable Personal Data Protection Laws and Regulations”).
This Privacy Policy Statement applies to the QME website, QME system and QME WeChat official account. Any amendments to this Privacy Policy Statement will be published via the QME website or system etc. The updated version of the Privacy Policy Statement will take effect and replace the current version once published. If we make any major changes to this Privacy Policy Statement (e.g., changes to business functions, changes to cross-border transfer of personal data, changes to use of personal data), we will notify you in a prominent manner (including but not limited to posting a special notice on our website etc.). Regardless of whether we give you specific notice, you should regularly review our notices in relation to the collection and use of personal data, notification messages and agreements, rules and other related changes to any relevant content. You acknowledge and understand that, if you disagree with the updated content, you must immediately cease using the relevant services and cancel your user account and we will cease the collection of your relevant information.
We will use your personal data collected in accordance with this Privacy Policy Statement from time to time.
We will regularly review this Privacy Policy Statement and, for example, supplement with specific instructions, policies and terms.
Users of the QME website, QME system and QME WeChat official account shall be adults over eighteen (18) years of age. However, due to technical limitations, in certain circumstances, we are unable to verify the age of users. If you do not meet the age requirement set out above, please do not use the QME website or system nor submit any of your personal data.
If you have any questions regarding this Privacy Policy Statement, please contact us in accordance with the “Contact Us” section below.
What personal data do we collect and how do we collect it?
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Data directly submitted by or collected from you
1. Data collected when processing your application, subscription and registration to use our products / services and related account management: When you (including when you are representing your company, collectively referred to as “you”) register an account through the QME website or systems, you need to provide us with your name, gender, identification document type, identification document number, address, mobile phone number and email address.
Upon your authorisation, we will, through legal means, use your name and identification card number to check if you are on the List of Dishonest Persons Subject to Enforcement and the World-Check list. If you do not provide us with the aforementioned information, we cannot assess your eligibility and credit worthiness to determine whether we may provide you with the relevant services.
2. Video face-to-face account opening. You can, by scheduling a face-to-face video call, open an account, verify your identity, record the signing of account-opening documents, mail account-opening documents, and once QME verifies the above information, undergo the account-opening process. Accordingly, you need to give us permission to access your camera, microphone, photo album, files, photo-taking function, location, Bluetooth, phone status etc., and, through your device, provide us with information related to your facial images, voice, fingerprints, image, and geolocation etc., for us to verify your identity and provide you with the relevant face-to-face account-opening services.
3. Messages and communication. When you leave us a message on the QME website, we will collect your name, mobile phone number, email address, company name (optional), and message content.
4. Following the QME WeChat official account. When you follow the QME WeChat official account, we will collect your WeChat profile photo and user name.
5. Performing the functions of a regulated exchange. To perform our daily functions as a regulated exchange, we may, in accordance with applicable laws or QME’s rules, collect your name, gender, identification document type, identification document number, address, mobile phone number and email address.
6. Conducting research and statistical analysis. To provide you with better services, we will use your personal data, device information, your browsing history, and other actions taken during your use of the QME website or system to conduct data, financial and business research and conduct statistical analysis.
7. Fulfilling our legal obligations. We may also collect and process your name, gender, identification document type, identification document number, address, mobile phone number, email address, work qualifications, employment information and such information related to your employment records (such as previous employment details, relevant positions held and dates, major achievements, educational background, degrees or certificates obtained, date and issuing institutions and any other related awards or achievements) in accordance with applicable laws or regulations or as required by any regulatory authority with jurisdiction over us and/or their representatives.
8. Direct marketing. If you have given us your consent and have not subsequently withdrawn it, we may also use your name, mailing address, phone number and email address to send you promotional materials and conduct direct marketing activities in relation to QME’s financial and information services.
If you do not wish to receive our promotional or direct marketing materials, or you do not wish to receive certain categories of promotional materials or direct marketing materials, or you do not wish to receive such materials through certain channels, please contact us in accordance with the “Contact Us” section below. To ensure that we can promptly process your request, please provide your full name, email address, login name, and details of the products and/or services which you have subscribed to.
How do we process, share or transfer your personal data?
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Sharing with our affiliates for direct marketing
Subject to obtaining your consent, we will disclose your name, mailing address, phone number and email address to the Hong Kong Exchanges and Clearing Limited and its affiliated companies (together, “HKEX Group”) so that HKEX Group may deliver to you promotional materials, or conduct direct marketing activities in relation to HKEX’s financial and information services.
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Sharing personal data with third parties
In order to fulfil the purposes set out in this Privacy Policy Statement, your personal data may be disclosed to the following third parties:
1. HKEX Group (in Hong Kong or otherwise). Please click here for a list and further details of HKEX Group and its affiliated companies;
2. Agents, contractors or third party service providers who provide administrative, telecommunications, IT, payment, debt collection, information processing or other services to any member of HKEX Group in Hong Kong or elsewhere;
3. Other persons (subject to obtaining your separate consent at the time of data collection);
4. Subject to obtaining your consent, we may share your personal data (e.g., name, mobile phone number) with third parties related to the provision of our products and services (e.g., banks, warehouses). Please click here for a list and further details of such third parties;
5. We may disclose your personal data to government agencies, regulatory authorities, and law enforcement agencies in accordance with applicable laws and regulations, or upon the mandatory request of a competent government authority.
To achieve the above purposes, you consent to the transfer of your personal data outside of Mainland China.
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Disclosing your personal data for compliance with laws and regulations.
QME and other members of HKEX Group may keep, process, and/or disclose your personal data for compliance with applicable laws and regulations, or for compliance with court orders, summons or other legal processes (whether in China or otherwise), or for compliance with requests from government agencies, law enforcement agencies or other similar agencies (whether located in China or otherwise), or to fulfill our obligations as a regulated exchange. QME and other members of HKEX Group may need to disclose your personal data to perform our obligations under the agreement(s) with you, or to protect us or our employees’ rights, property or safety, or to carry out or perform our administrative functions.
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Company Restructuring
As we continue to develop our business, we may restructure our organisational structure or there may be a change of control or we may merge our business. In these circumstances, and subject to compliance with laws and regulations, your personal data may, in accordance with this Privacy Policy Statement, be transferred to third parties who continue to operate our business or provide similar services. These third parties may be located outside of China, and your personal data may be used outside of China for the purposes of such acquisition or restructuring.
How we store and transfer your personal data
We will store your personal data on servers located in Mainland China. We will retain your personal data for as long as necessary to fulfill the purposes of our processing, unless applicable laws require a longer retention period. Upon expiration of the retention period, your personal data will be deleted or anonymised. However, for the purposes of managing our global business and to improve our services, we will transfer your personal data outside China (for a list and further details of HKEX Group and its affiliated companies, please see the “Sharing personal data with third parties” section above). We will carry out all necessary procedures in accordance with laws and take all necessary measures to ensure that the data recipients meet the protection standards required by applicable laws and regulations.
How we protect your personal data
We will take all practicable measures to ensure the security of personal data, and prevent unauthorised or accidental access, deletion or other use of personal data.
However, you should be aware that, due to the open nature of the Internet, we cannot guarantee absolute security. We will continuously implement and update our management, technical, and physical security measures to ensure that your data is protected from unauthorised access, loss, destruction or alteration.
Rights over personal data
1. Access, correct or delete your personal data
According to relevant laws and regulations and regulatory requirements in the People’s Republic of China, you have the right to ascertain whether we possess your personal data, obtain a copy of such personal data, supplement and rectify any inaccurate personal data, and request us to notify you of the categories of personal data that we possess.
We will take all possible and appropriate technical measures to ensure that you could exercise the above rights. You may exercise your rights through the QME website or system, by mail and in writing etc. (please see “Contact Us” section below), unless otherwise provided by laws and regulations and/or this Privacy Policy Statement. You have the responsibility to update your relevant data in a timely manner. When accessing, updating or rectifying the above information, we may require you to verify your identity to ensure the security of your account.
If you are unable to correct personal data which you have provided to us by yourself, please contact us through any of the means listed in the “Contact Us” section below. We will take measures to make the relevant correction for you.
If your request is reasonable, we will not charge any fees in principle. However, for multiple and unreasonably excessive requests, we may charge a reasonable fee based on the administrative and actual costs of complying with your request to access your personal data.
2. Data portability
According to relevant laws and regulations and regulatory requirements in the People’s Republic of China, you may request us to transfer your personal data to a third party designated by you and who meets the criteria stipulated by the Cyberspace Administration of China.
3. Cancellation of your Account and deletion of personal data
If you deleted your account with us, or your relationship with us has ceased or is terminated, or in accordance with Applicable Personal Data Protection Laws and Regulations, you may, through the QME website or system, or by mail and in writing etc. (see “Contact Us” section below) request us to delete your personal data. We will reasonably and promptly delete or cease our processing of your personal data, but we may also retain relevant data as is reasonably necessary, including: for archival purposes; for use in any actual or potential dispute; for compliance with applicable laws and regulations, or upon the mandatory request of a competent government authority; for our performance of any agreement with you or for performance of our statutory functions, obligations, and responsibilities etc.
4. Withdrawal of consent
According to relevant laws and regulations and regulatory requirements in the People’s Republic of China, you have the right to withdraw your consent. You may withdraw your consent by changing the access permissions to disable our access to your device, or through the QME website or system, or by mail in writing etc. (please see “Contact Us” section below). After withdrawing your consent, we will no longer collect or process your personal data, unless otherwise required by laws and regulations and/or this Privacy Policy Statement.
Please note that your withdrawal of consent will not affect our processing and collection of your personal data based on your consent prior to your withdrawal of consent.
5. Restricting or objecting to our processing of your personal data
You have the right to restrict or object to the processing of your personal data, and we will provide you with a means to do so in accordance with applicable laws. Please contact us in accordance with the methods described above.
6. Our response to your request
If you request to exercise your data subject rights or request us to explain our rules for personal data processing activities, you may make your request in accordance with the contact methods listed in the “Contact Us” section below. We will make all reasonable efforts to fulfil your request in a timely manner. We will, after receiving your request and verifying your identity, respond to your request in the time limit prescribed by applicable laws and regulations (usually no longer than 15 working days).
Exceptional circumstances
In accordance with requirements under laws and regulations, we may not be able to respond to your request to access, rectify or delete your personal data, cancel your account or withdraw your consent if any of the following circumstances apply:
1. it is related to national security or national defence;
2. it is related to public safety, public health, or significant public interest;
3. it is related to criminal investigation, prosecution, judgment and execution of judgment;
4. there is sufficient evidence that you have acted in bad faith or abused your rights;
5. responding to your request will cause serious harm to the legitimate interest of you or another individual or organisation;
6. it involves trade secrets of QME; and
7. if otherwise required by laws and regulations.
We collect your data through automated technology
1. How we use cookies
When you access our website or system or use our information or services, you should be aware that our website and system uses cookies. Cookies are data files stored in your browser. When you access the QME website or system, the website or system will automatically install and use cookies on your browser. There are two types of cookies used by our website or system:
- Session Cookies: a type of cookies which is temporarily stored in your browser only when you access the QME website or system, and is used to obtain and store configuration information and manage our website or system, including “carrying” data as you browse different pages in our website or system, for example, so that you do not need to re-enter your information on each webpage. Session cookies are also used to compile anonymous statistics related to the use of QME.
- Persistent Cookies: a type of cookies that is retained in the browser for a relatively longer period of time, and is used to compile anonymous statistics about the use of the QME website or system, or to track and record user preferences.
Cookies used on the QME website or system do not include personal data. You may refuse to accept cookies in your browser by modifying the privacy settings in your browser or configuring your internet security software. However, this may prevent you from using or activating certain functions on the QME website or system.
2. In order to provide you with our products and services, we may also automatically collect the following information through cookies, web beacon or other means when you use the QME website or system:
1. Device or software information, such as your device model, operating system, version and device identification number, web browser or configuration information provided by other programs which you use to access our services, your IP address, the method, type and status of your network connection, network quality data, operation logs, and service logs.
2. Information searched for or browsed when using our services, such as the search terms you used, the url addresses of social media pages you visited, and other information and content which you browsed or requested when using our services.
3. Information related to your use of mobile applications (APP) and other software you have used, and information about your use of such mobile applications and software.
4. When using our video face-to-face account opening services, we need to access the relevant permissions from your device, including your camera, microphone, photo album, files, photo-taking function, location, Bluetooth, phone status etc., and you will, through your device, provide us with your facial images, voice, fingerprints, image, and geolocation etc. for us to verify your identity and provide you with the face-to-face account opening services.
Please note: If you do not provide us with your personal data (or personal data related to your agent) or agree to grant us access permission on your device to access the relevant functions, we may not be to provide you with information, products or services you requested.
3. Third-party code, plug-ins
In order to provide better services to you, we may collect your personal data through third-party code or SDK, to assist us in providing more comprehensive services to you. We will strive to control and secure the collection of your personal data in such process. In relation to the types of third-party code we use and data collected through such third-party code, please see the SDK information list for our corresponding services below:
| Means | Name of SDK | Purpose | Types of Data | Privacy Policy of the plug-in/SDK provider | SDK provider | Cross-border? |
| CTCS | netsignapi.jar, ISFJ_v2_0_139_16_BAISC_JDK15.jar, openBasicSDK-1.1.1.jar | Registration | Personal data (name, phone number) | https://aapw.nbcb.com.cn... | Bank of Ningbo | No |
Contact Us
Mailing address:
Legal, Compliance & Risk Management Department
Shenzhen Qianhai Mercantile Exchange Co., Ltd.
Room 801-05, Qianhai Chow Tai Fook Finance Tower (Phase 1),66 Hub Street,
Qianhai Shenzhen-Hong Kong Cooperation Zone, Shenzhen, Guangdong, China
Email: